1.Ensure the device is turned off.
2.Press and hold volume up+ Volume down + power button together
3.Press volume up to select recovery mode and press left soft key to enter selectin
4.Select wipe data/factory reset press left soft menu key to enter
5.Select "yes" and press left soft menu key
6.Select "reboot" and press left soft menu key
7.Wait until the phone restarts
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